Shipping Policy

1. Order Processing

Orders are generally processed after the required product, quantity, delivery and payment details have been verified.

Processing time may vary depending on product availability, order quantity, customization requirements and whether the order is made from existing stock or requires production.

Standard Orders

Ready-stock orders may be processed faster than made-to-order or customized products.

Custom Orders

Custom printing, dyeing, finishing, private labelling and other manufacturing requirements may require additional production time.

2. Domestic Shipping

We may ship orders within India using suitable courier, logistics or transport partners depending on the destination, package size, order quantity and service selected.

3. International Shipping

International orders may be shipped through courier, freight or logistics partners appropriate for the shipment.

Delivery time can vary significantly by destination, shipping method, customs clearance, documentation, public holidays and other factors outside our control.

• International shipping charges may be calculated separately.
• The buyer may need to provide additional information for customs or delivery.
• Import taxes, duties and local charges may be payable by the recipient unless otherwise agreed.
• Customs clearance may extend the expected delivery timeline.

4. Bulk, Wholesale & B2B Orders

Large-volume and B2B orders may follow a separate production, packing and dispatch schedule.

Shipping timelines for wholesale orders depend on factors such as quantity, fabric availability, customization, finishing, packaging, destination and agreed commercial terms.

Dispatch Planning

For larger orders, we may coordinate dispatch in one shipment or multiple shipments where commercially suitable.

International B2B Shipments

Export documentation, freight arrangements and customs requirements may be handled according to the agreed quotation or commercial arrangement.

5. Shipment Tracking

Where tracking is available, tracking information may be shared through order updates, email, customer communication or the relevant courier or logistics provider.

Tracking information is provided by the shipping partner and may take some time to update after dispatch.

6. Delivery & Address Information

Customers are responsible for providing a complete and accurate delivery address, including applicable phone numbers and postal information.

Delays or failed deliveries caused by incorrect, incomplete or inaccessible delivery information may result in additional charges or re-delivery requirements.

Receiving the Shipment

Please inspect the external packaging at the time of delivery where reasonably possible and report any visible shipment issue promptly to us and the delivery partner.

7. Customs, Duties & Import Charges

International shipments may be subject to customs duties, import taxes, brokerage charges, clearance fees and other requirements imposed by the destination country.

Unless specifically agreed otherwise, such charges are the responsibility of the buyer or recipient.

Customs authorities may inspect, hold or delay shipments according to their own procedures. Bhavya Fabrics does not control the actions or timing of destination-country customs authorities.

8. Shipping Delays

Delivery may be delayed because of circumstances beyond our reasonable control, including:

• Courier or transport disruptions.
• Severe weather or natural events.
• Public holidays.
• Customs or regulatory procedures.
• Incorrect or incomplete address information.
• High-volume periods or logistics network disruptions.
• Production delays affecting made-to-order goods.

9. Failed or Returned Deliveries

A shipment may be returned to the sender where delivery cannot be completed because of an incorrect address, refusal, repeated absence, non-payment of applicable charges, customs issues or other carrier restrictions.

Additional shipping or re-dispatch charges may apply where the failed delivery is not caused by us.

10. Shipping Support

For questions regarding an order, dispatch, tracking, delivery, wholesale shipment or international logistics requirement, please contact Bhavya Fabrics.